These conditions are fully applicable to all orders placed on this site.
It is specified that these conditions apply between the
Produits et Soins Naturels
25, rue des Bas
92600 Asnieres sur Seine
AND all customers visiting or making a purchase through this website
Payment terms and price
-The prices of our products are indicated in euros all taxes included.
-The fee for processing and shipping all orders available in France apply depending on the weight and the area served (see Delivrery France, Dom-Tom, North America, Africa,...)
-In case of an order to a country other than France you are the importer of the goods shipped out of France to Africa, the European Union, to the DOM-TOM or elsewhere shipping costs will be applied. Customs duties and other taxes may be eligible. These rights are not within the purview of produitsetsoinsnaturels.com. They will be your responsibility and your responsibility in terms of return and payment to the competent authorities and bodies in your country. We recommend that you inquire about these issues with your local authorities.
-All orders whatever their origin are payable in Euros.
-The prices shown on the website are quoted in euros (€) any tax included.
These prices do not include shipping.Prices may be changed at any time, without prior notice, depending on supply and economic conditions, pricing policy and the various stakeholders: manufacturers, wholesalers.
Produitsetsoinsnaturels.com reserves the right to cancel or refuse any order from a customer with whom there existeriat a dispute over payment of a previous order.
-The products remain the property of produitsetsoinsnaturels.com until full payment. The command is definitely validated by the customer once the payment method and payment. It will definitely be taken into account once payment is received effectively.
When you place order, confirmation emails are sent to (you) customers.
-When shipping your command, you received a confirmation. Produits et Soins Naturels provided you a tracking number if applicable.
Confirmation by the customer of an order entered on produitsetsoinsnaturels.com imply its irrevocable acceptance of the general conditions of sale.
Recorded data on the site is the proof of all transactions between customers and transactions shipping
Products are shipped after receipt of the order and its regulations. Once validated by the customer, the invoice is submitted, the value of integrating Shipping and subtracting the appropriate reductions which could be beneficial (gift, assets, trade discounts, ...). The amount payable by the client indicated in euros including VAT.
The invoice will be included in the package
Once your order is sent through this website produitsetsoinsnaturels.com
Produits et Soins Naturels will send you within 48 hours following a confirmation e-mail a confirmation email. The products are delivered to the delivery address during the checkout process. Orders are sent by letter to bubble, normal by Colissimo parcel without a signature.
Concerning participation in shipping, it is variable depending on the destination.
In metropolitan France, Colissimo delivery with guaranteed delivery time 48 hours (working days Monday to Saturday 12h).Participation in packaging and delivery costs from € 3,00 (see Delivery).
Delivery with Colissimo delivery against signature with guaranteed delivery time 48 hours (working days Monday to Saturday 12h).
Participation in packaging and delivery costs see DELIVERY.
For the DOM-TOM, the Colissimo Outre-Mer, participation in shipping parcel preparation varies from € 9.00 to € 260.20 depending on the weight and destination of the parcel. The exact price of shipping will be before the confirmation and validation of the order.
For international, participation in shipping parcel preparation varies from € 18.10 to € 280.60 depending on the weight and destination of the parcel. The exact price of shipping will be before the confirmation and validation of the order.
Once validated and paid order, we undertake to the Purchaser that it would reach him within a period of 2-20 days.
Otherwise, the Customer will be refunded. It will also be the case for missing product of more than one month, or one found defective products.
For this reason, upon receipt of the order, the Purchaser shall ensure to check the conformity of products received and report any anomaly concerning the delivery and content of the package (missing, broken, damaged package, ...) These information need to be notified the same day of receipt or no later than the first business day following receipt by email or by mail.
Any claims made beyond this period will be considered null and rejected because we will be released from any liability as early as 24 hours after the parcel.
We could not in any way be held responsible for delays in delivery.
Delays caused by carriers we are not responsible and will not be entitled to damages and interest Delivery problems
You need to check the conformity of the goods delivered at the time of delivery. If products need to be returned to us, they must be within 14 working days of delivery. Any claims made after this period will not be accepted. Returned products will be accepted for products in their original condition (packaging).
Compliance or quality
We will refund you or exchange the products do not correspond to your order.
Please note: shipping and handling charges could be entirely at your own expense!
An exchange or a refund of the product
The return of a product in case of error can not be accepted for the full package, complete products in their original condition (packaging) with a copy of the invoice. In cases covered by the European Directive of 13 June 2014 and Hanon law.
Shipping fees and return will be refunded if the error lie with us
In case of technical problems, we reserve the right to require the Purchaser to return to us the product (s) (s) defective.
If the above conditions are met, we will either upon receipt of returning a product replacement (subject to the merits of the request of the Purchaser
In the last step of the checkout vote, you have the choice between a secure payment or paypal.
If payment is not received within a few days of order, it is automatically canceled.
- If you choose to pay by check, simply send us a check for the amount mentioned in the order of:
Produits et Soins Naturels
25 rue des Bas
92600 Asnieres sur Seine
If you encounter problemsIf you encounter problems when entering your order or when you send it, please tell us what you need by courrier, attached a check for the amount of the order, including shipping understood and send it to the address above or call us.intellectual property
Any total or partial reproduction of this site is prohibited produitsetsoinsnsaturels.com.
-The products are conform to the French legislation and standards applicable in France. A detailed record indicative photo is available by clicking on each item. The photographs and texts illustrating the products listed are not contractual. Therefore the responsibility of the site produitsetsoinsnaturels.com not be held liable for breach of contract in case of out of stock, product unavailability, or force majeure, disruption, total or partial strike in postal services and transport and / or communication, flood, fire ... We will not incur any liability for any direct or indirect damages because of this, damage or expense that might provide because of the purchase of our products.
Applicable Law and Disputes
This contract is subject to French law.